We use the information you provide when making a request only to fulfill that request. We do not share this information with third parties. We will on occasion use non-identifying and statistical information to better serve our Client’s needs to enhance the design of our website.
To prevent unauthorized access, maintain data integrity, and ensure the proper legal use of information, we have instituted appropriate physical, electronic, and managerial procedures to safeguard and secure the information with which we are entrusted.
We will not disclose or share corporate information nor the personally identifiable information provided to us online or during the course of a project without your consent or subject to a court order. A copy of our non-disclosure agreement is available by request.
Minimum Service Fee Policy
We have a 2 hour minimum service fee on all services.
Based upon our past experiences we have found it necessary to establish a 48 hour cancellation policy. If we have not received ample (48 hour) notification of the cancellation of a service item, we will invoice for our 2 hour minimum service fee.
Safe Harbor Policy
Maryman & Associates respects individual privacy and values the confidence of its customers, employees, consumers, business partners and others. Not only does Maryman & Associates strive to collect, use and disclose personal information in a manner consistent with the laws of the countries in which it does business, but it also has a tradition of upholding the highest ethical standards in its business practices.
Maryman & Associates Certified Compliance with EU and Swiss Safe Harbor Principles
Maryman & Associates complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Maryman & Associates has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Maryman & Associates certification, please visit: http://www.export.gov/safeharbor/
Maryman & Associates Business Purposes for the Collection and Use of Personal Data
Maryman & Associates provides digital forensics, electronic discovery, cyber-security and private investigative services to companies and the law firms that represent them. In connection with providing these services, Maryman & Associates obtains two types of information from our clients:
Contract information provided by our clients in connection with contracting for our services typically includes the name, address and other contact information of the client. This information is used for the administration of contracts and invoicing, and internally for forecasting, budgeting, accounting, auditing, financial reporting and other due diligence purposes in connection with acquisition transactions.
Client Personal Data is information from equipment and networks owned, controlled or operated by our clients that is received by Maryman & Associates for purposes of collection, processing, storage and analysis in accordance with the instructions of the clients and/or their legal advisors and in order to assist clients in meeting their legal or professional obligations, protecting their vital interests or carrying out other legitimate activities.
Maryman & Associates will not use Client Personal Data for any other purposes than for the purposes that Maryman & Associates client provides such information.
Maryman & Associates Adherence to Seven Safe Harbor Principles
Consistent with the Safe Harbor Privacy Framework, various principles are limited when a client transfers custody of data to Maryman & Associates for processing on the instructions of a client or that client’s legal counsel. In those circumstances, Maryman & Associates receives the Client Personal Data from the European Union as an agent of the client merely for processing and is not required to apply the Notice, Choice, Data Integrity and Access principles to that information. The client will remain responsible for the Client Personal Data and complying with applicable privacy laws and directives.
When Maryman & Associates receives Client Personal Data for processing pursuant to instructions of clients or their legal counsel, we are acting as an agent for our client and do not provide notice to individuals regarding the collection and use of their personal data. Our clients remain responsible for providing notice, if and to the extent they believe such notice is necessary under applicable EU or Swiss law.
When Maryman & Associates receives Client Personal Data from individuals in the European Union or Switzerland pursuant to instructions of clients or their legal counsel, we are acting as an agent for our client and do not provide choice to individuals regarding the collection and use of their personal data. Our clients remain responsible for providing choice, if and to the extent they believe such notice is necessary under applicable EU or Swiss law.
Maryman & Associates does not transfer Client Personal Data to unrelated third parties, unless lawfully directed by a client, or in certain limited or exceptional circumstances in accordance with the Safe Harbor Privacy Framework. For example, such circumstances would include disclosures of Client Personal Data required by law or legal process, or disclosures made in the vital interest of an identifiable person such as those involving life, health or safety.
Where we do transfer data to vendors for additional processing, it will be at the direction of our clients, making the vendor an agent of the client, and not an agent of Maryman & Associates. Accordingly, each time we send data to vendors, we must ensure a transmittal letter accompanies the data that reflects that the data is being provided “at the direction of [client name].”
Maryman & Associates is committed to the security of all personal data. Maryman & Associates takes all reasonable physical, electronic, and managerial precautions to protect Client Personal Data in its possession from unauthorized access, disclosure, alteration, destruction, tampering, loss or misuse.
Maryman & Associates does not modify or alter in any way Client Personal Data but preserves such data in its original form to the extent possible, consistent with any processing that is directed by clients or necessary to fulfill the services requested by clients or their legal counsel.
Contract information and Client Personal Data is accessible by only those Maryman & Associates employees and consultants who have a reasonable need to access such information in order for us to fulfill contractual, legal and professional obligations. All of our employees and consultants have entered into confidentiality agreements requiring that they maintain the confidentiality of Client Personal Data.
Due to the nature of the services Maryman & Associates provides and security concerns, the burden, expense and security risks of providing individual access to Client Personal Data would be disproportionate with risks to the individual’s privacy in the case in question. Such access would risk violating the rights of persons other than the individuals seeking access and would increase the security risks. Therefore Maryman & Associates cannot provide individuals with access to Client Personal Data in order to correct, amend, or delete information that is demonstrated to be inaccurate.
For complaints that cannot be resolved by Maryman & Associates and the complainant, Maryman & Associates agrees to cooperate with data protection authorities located in the European Union or Switzerland (or their authorized representative) and participate in dispute resolution procedures of those authorities, pursuant to the Safe Harbor Privacy Frameworks.
Questions or comments regarding this policy should be submitted to the Maryman & Associates Privacy Office by mail or e-mail as follows:
Maryman & Associates Privacy Office
5105 E. Los Angeles Avenue #203
Simi Valley, CA 93063
This Policy may be amended from time to time, consistent with the requirements of the Safe Harbor Principles. Appropriate public notice will be given concerning such amendments.
Effective Date: 9/27/2009
Last update: 12/5/2011